Frequently Asked Questions
Everything you need to know about your Róhe experience.
What is the shipping timeframe for international orders?
We offer worldwide shipping via premium couriers. International orders typically arrive within 3-7 business days, depending on your location and customs processing.
How can I process a return or exchange?
You may return unworn items with original tags attached within 14 days of delivery. Please visit our dedicated returns portal to generate a prepaid shipping label.
Where are Róhe garments produced?
Our collections are primarily produced in Europe, working closely with artisanal workshops in Italy and Portugal to ensure the highest standards of craftsmanship and ethical labor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Klarna for flexible financing.
How do I find my correct size?
Our pieces follow European sizing. We provide a detailed size guide on each product page with specific measurements to help you find the perfect fit for our signature silhouettes.
Are your materials sustainably sourced?
Sustainability is core to our design philosophy. We prioritize GOTS-certified organic cotton, RWS-certified wool, and recycled fibers to minimize our environmental footprint.